IntraVUE Automated Diagnostics Reports

As Ethernet expands and is deployed into the heart of many Automation applications it will require Electricians and Technicians to have methods to maintain and support them. Most first responders are not individuals that will sit in front of a screen trying to understand the meaning of graphs and charts. Their job is to periodically check to make sure everything is running or if there is a problem to get details on the location of the problem and what to do to resolve it. They may be the only person at a location and are looking for suggestions on what to look at, and instructions on how to resolve an issue.

For others, there will be a need for a method to help interpret the collected data and automate the analysis to provide additional assistance. This can be used for many reasons such as help when initially configuring the system, periodic maintenance reviews, or if a disruption should occur that is not easily depicted in the displays.

IntraVUE Reports are an additional capability of IntraVUE that will automatically generate written reports that identifies the issues as well as suggested courses of action for many common problems that can occur on Industrial Ethernet Networks. They can be generated in minutes and contain the latest data contained in the IntraVUE system.

Reports will be divided into several categories and generated separately which focus on different areas as well as intended users:

* Configuration Analysis (Assessing any configuration issues)

* Critical Devices Report (Asset Management with history)

* Maintenance Technician Report (Electricians & Technicians)

The Report Generator will take advantage of the recording capability of IntraVUE in which time based details are logged in a relational database. The Report Generator duplicates and automates the processes of our support engineer’s analytical procedures to interpret the data in order to provide accurate assessments in minutes. This is a written report with identified the specific issues with devices and recommendations for a course of action to solve the problem.

Centrally locating the analysis and report generating system, allows changes and improvements to be continually added to ensure the Reports have the most up to date details. It also allows the ability of our support engineers to provide additional support by having access to the key details without requiring a separate retransmission of the data.

This new feature of IntraVUE will provide a Report based on the current data being recorded in an IntraVUE system. The Maintenance Report will contain details and courses of action for the following issues:

• Connection problems
• Periodic Device Disconnects
• Unauthorized Device Moves
• Ping Response time problems
• Potential Duplicate IP addressing
• Unauthorized Device Connections
• Possible Broadcast or Multicast problems
• High point to point Bandwidth issues on the network

The report will identify the devices and all relevant information along with recommendations on the actions to be taken to resolve the problem. Areas without and problems will be listed as good and no description or actions will be listed.

In addition to performance issues the report will list configuration issues to help with the deployment of IntraVUE or when adding additional devices to a network covered by IntraVUE. Suggestions will be made for verifying newly added devices.

The Report generator will be available 24 hours a day on a Server available on the Network Vision web site. The generator will also be licensed to Corporate IT and Service Providers that provide easier access to multi-location corporate accounts.

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